> For the complete documentation index, see [llms.txt](https://help.memberplyhub.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.memberplyhub.net/getting-started/sign-in-and-reset-your-password.md).

# Sign in or reset your password

## Sign in

1. Open your organisation's Memberply Community address, such as `your-community.memberplyhub.net`.
2. Enter your email address and password.
3. Select **Sign in**.

Each organisation has its own address. Use the address provided by your organisation administrator.

## Reset a forgotten password

1. On the sign-in page, select **Forgot password?**
2. Enter your email address and submit the form.
3. Open the password reset email and follow the link.
4. Enter and confirm your new password.

Passwords must contain at least 6 characters. If the email does not arrive, check your junk or spam folder before requesting another one.

For security, reset links expire and can only be used once.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.memberplyhub.net/getting-started/sign-in-and-reset-your-password.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
